Frequently Asked Questions
Will my floor age or change in colour?
You can expect to see shade differences in your floor over time. The cause is usually from exposure to the ultraviolet rays of the sun, whether direct or indirect. This colour change will be more noticeable in lighter shades, which will darken over time. These changes are due to the natural characteristics of wood and are not covered by manufacturers warranties.
Why does my floor expand and contract?
The most important point to realise is that wooden flooring is subject to expansion and contraction of the boards themselves according to the amount of moisture in the local environment.
All houses have their own indoor climate; with that we mean the amount of moisture in the air (humidity), the temperature, the type of heating and the amount of ventilation. Some factors you can control yourself, others are caused by outside conditions. In a comfortable home with slight humidity variation through the seasons, wooden floors will react by expanding and contracting.
These changes maybe noticeable during:
(a) Humid weather, the wooden floor may expand
(b) Dry weather, the wooden floor may contract
This seasonal movement is a normal characteristic of wooden flooring and it never stops, regardless of the age of the floor.
Can I steam mop my wooden floors?
Wood and water do not mix! Excessive amounts of water can cause wood to swell and cup. Only use a slightly damp micro fibre mop to clean wooden floors.
Can I wear high heels on my wooden floors?
Yes, you can wear high heels on wooden floors, however they must be kept in good repair. Heels that have worn down or lost their protective cap, exposing the steel support rod, will dent and pit wood. DO NOT WEAR STILETTO HEELS on any wooden floor.
What is the optimum temperature for wooden floors?
The optimum temperature for wooden floors is 18 to 20 degrees. When humidity is higher wooden floors expand. The optimum humidity range is 40-70%.